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Checkout Buddy Help

Get help and request features

Contact support

Section titled “Contact support”

Email kyle@keylayapps.com, or use the Email support form on the app’s Help page. You’ll usually hear back within 1–2 business days.

Include the following so we can help straight away:

  • Your store’s .myshopify.com address
  • The ID of the block, or the name of the function, you’re asking about
  • What you expected to happen, and what happened instead
  • A screenshot or short screen recording of checkout
  • Whether you’re testing on a live store, a development store, or in the Checkout Editor preview

Request a feature

Section titled “Request a feature”

On the Help page, click View feature requests to see what others have asked for, upvote the ones you want, or submit your own with a Title and Description. You can also comment on a request.

We read every request. Requests that fit the app are added over time; their status changes to In progress and then Completed.

Other places to find us

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